If you’re experiencing issues downloading the Citytv+ app:
- Check your device compatibility: Make sure your device and operating system are supported.
- Restart your device: A quick restart can often resolve temporary glitches.
- Check your internet connection: Ensure you have a stable connection before trying again.
- Visit your app store: Confirm you’re downloading from the official Apple App Store, Google Play Store, or Amazon Appstore.
- Try updating your device software: Sometimes, outdated software can prevent downloads.
If you're still experiencing issues submit a service request at https://support.citytvplus.ca/hc/en-ca/requests/new.